Cancellation Policy for Leadership Coaching Services
We understand that circumstances may change, and sometimes it becomes necessary to cancel or reschedule coaching sessions. To ensure a fair and consistent approach, we have established the following cancellation policy:
1. Cancellation Timeframe:
- Coaching sessions can be canceled or rescheduled with a minimum of 24 hours’ notice prior to the scheduled session time.
2. Late Cancellation or No-Show:
- If you need to cancel a session with less than 24 hours’ notice or fail to attend a scheduled session without prior notice, the session will be considered as delivered, and no rescheduling or refunds will be provided.
3. Rescheduling:
- If you wish to reschedule a session with at least 24 hours’ notice, we will make every effort to accommodate your request, subject to the availability of the coach.
4. Refunds:
- Refunds are not provided for canceled sessions. Payments for sessions are non-refundable.
- Following the foundational session of coaching packages, each party will determine if the partnership is a good fit. If both agree, then the terms of the cancellation policy will be honored. If either party does not agree to this being a good fit, the package price will be refunded minus a 15% fee.
5. Exceptional Circumstances:
- In cases of genuine emergencies or unforeseeable circumstances, please contact us as soon as possible to discuss your situation, and we will assess the possibility of making special arrangements.
6. Coach’s Cancellation:
- In the unlikely event that your coach needs to cancel a session, every effort will be made to reschedule the session at a convenient time for both parties.
7. Cancellation Request:
- To request a session cancellation or rescheduling, please utilize your Calendly link as soon as possible.
8. Policy Acknowledgment:
- By engaging in our leadership coaching program, you acknowledge and agree to abide by this cancellation policy.
This cancellation policy is designed to be fair and respectful of both your time and the coach’s time. We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or need to discuss your specific situation, please don’t hesitate to reach out to us.